Terms and Conditions
Welcome to Faith Formation (“we,” “our,” or “us”). These Terms and Conditions (“Agreement”) govern your use of our services and website. By accessing or engaging with Faith Formation, you agree to comply with these terms.
Services Provided
Faith Formation offers faith-based counseling and ministry services, including but not limited to:
Online Christian Counseling
Online Spiritual Direction
Online Group Bible Study (for 2 to 12 people)
Online Ministry Coaching
Live In-Person Teaching
All services are provided by qualified professionals and are designed to support the spiritual, emotional, and relational growth of each client. Sessions integrate biblical principles, prayerful guidance, and practical tools to meet the unique needs of individuals, couples, groups, and ministry leaders.
Appointments and Cancellations
Scheduling: Appointments can be scheduled through our online booking platform.
Cancellation Policy: Clients must provide at least 24 hours’ notice to cancel or reschedule an appointment. Cancellations made with less than 24 hours’ notice may incur a cancellation fee equivalent to the session cost.
No-Show Policy: Failure to attend a scheduled session without prior notice may result in a full session charge.
Payment Terms
Payment Methods: Payment is due at the time of service unless prior arrangements have been made. Payment Methods include but not limited to Cash, Card, and Venmo.
Insurance: Clients are responsible for verifying insurance coverage and paying any co-pays, deductibles, or uncovered amounts.
Outstanding Balances: Unpaid balances must be settled before scheduling future appointments.
Confidentiality
Client Privacy: All communications and records are treated as confidential and are protected under applicable privacy laws.
Exceptions: Confidentiality may be breached in cases where there is a legal or ethical obligation, such as:
Reporting abuse or neglect
Preventing imminent harm to self or others
Compliance with court orders requiring disclosure
Client Responsibilities
Clients are expected to actively participate in sessions and engage honestly in the counseling or spiritual guidance process.
Clients should inform their counselor of any changes to their contact information, health status, or circumstances that may affect the counseling relationship.
Counselor Responsibilities
Faith Formation will provide a safe, supportive, and Christ-centered environment for all clients.
Our counselors will adhere to ethical standards, maintain professional boundaries, and integrate biblical principles with professional care.
Limitations of Service
Counseling and spiritual direction are collaborative processes, and while they can be beneficial, specific outcomes are not guaranteed.
Faith Formation does not provide emergency or crisis services. In the event of an emergency, clients should call 911 or contact their local crisis hotline immediately.
Termination of Services
Either the client or Faith Formation may terminate the counseling relationship at any time.
Faith Formation reserves the right to terminate services if a client:
Violates these Terms and Conditions
Exhibits behavior that threatens the safety or well-being of the counselor or other clients
Use of Website
Content: The information provided on our website is for educational and informational purposes only and does not constitute medical, therapeutic, or legal advice.
Third-Party Links: Our website may contain links to third-party websites or resources. Faith Formation is not responsible for the content, accuracy, or privacy practices of these external sites.
Liability Disclaimer
Content: The information provided on our website is for educational and informational purposes only and does not constitute medical, therapeutic, or legal advice.
Third-Party Links: Our website may contain links to third-party websites or resources. Faith Formation is not responsible for the content, accuracy, or privacy practices of these external sites.
Governing Law
These Terms and Conditions shall be governed by the laws of the State of California.
Contact Information
For any questions or concerns, please contact us at:
Phone: (714) 360-9339
Email: elliott@faithformation.life
By engaging with Faith Formation, you acknowledge that you have read, understood, and agree to these Terms and Conditions.