Privacy Policy
Faith Formation (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services or visit our website.
Information We Collect
We may collect both personal and non-personal information to provide effective services and improve your experience.
Personal Information may include:
Name
Address
Phone number
Email address
Payment details
Health and counseling-related information (as disclosed during sessions or through forms)
Non-Personal Information may include:
IP address
Browser type
Website usage data
How We Use Your Information
The information we collect is used for the following purposes:
To provide and personalize Christian counseling services
To schedule and manage appointments
To process payments and manage billing
To comply with legal and regulatory obligations
To improve our services, resources, and website functionality
Sharing Your Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
With authorized service providers or partners (e.g., payment processors)
When required by law, court orders, or to comply with legal obligations
To protect the rights, safety, or property of Faith Formation, our staff, or clients
Confidentiality and Privacy Practices
Faith Formation is committed to safeguarding your personal information and ensuring that all conversations remain private and respectful. While we are not a medical provider and therefore not legally bound by HIPAA, we voluntarily uphold strict confidentiality standards similar to HIPAA guidelines. Information shared in counseling sessions will remain confidential except in the following cases:
When required by law to report abuse or neglect
To prevent serious harm to yourself or others
If ordered by a court to release records
Data Security
We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. This includes:
Secure storage of physical records
Encryption of electronic data
Limited access to personal information by authorized personnel only
While we strive to ensure the security of your data, no system is 100% secure. By engaging with our services or website, you acknowledge and accept that some level of risk is inherent in online and electronic communications.
Cookies and Website Tracking
Our website may use cookies or similar technologies to enhance your browsing experience. These tools collect non-personal information such as browser type and website usage.
Disabling Cookies: You may disable cookies through your browser settings; however, doing so may limit certain features or functionality of our website.
Your Rights
You have the following rights regarding your personal information:
Access: Request access to the information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal obligations.
Restrictions: Limit the use of your data under certain circumstances.
To exercise these rights, please contact us using the details provided at the end of this Privacy Policy.
Third-Party Links
Our website may include links to external websites. Faith Formation is not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.
Retention of Information
We retain your personal information for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy
Comply with legal, regulatory, and ministry-related requirements
Changes to This Privacy Policy
Faith Formation reserves the right to update this Privacy Policy at any time. Changes will become effective upon posting to our website. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information
For any questions or concerns, please contact us at:
Phone: (714) 360-9339
Email: elliott@faithformation.life
By engaging with Faith Formation, you acknowledge that you have read, understood, and agree to this Privacy Policy.